Frequently Asked Questions

Q. Can you please explain about how much time online courses take and also the fees for any particular course? I haven't done distance learning online before. Can you stop and start if the learning keeps getting interrupted with other duties (like life!)? Also, how long do you have to complete it?

A. In online courses, the number of units offered corresponds to the number of hours the course takes to complete. Some people finish a five unit course more quickly than in five hours; others take longer, going back to it several times, as their schedules permit. There is no expiration date for taking a course, and you can go back to it as often as you wish, which is the beauty of an online or independent study course. You also may print it out if you prefer to read the material from paper, rather than your computer.

Q. I am trying to figure out how to order online courses however, although there is course information, I can't find the ordering process on your website. How do I order?
A. Thanks for your interest. Just scroll down on the front page, or the page of the course of interest, until you see the bird logo , which connects to our order page, or access it directly at: https://www.psychceu.com/ordercourse/orderform.asp.

Fill out the quantities for the courses you want, then scroll up or down to the check-out box. This will connect you directly to our secure server. Please e-mail us or call 888-777-3773 if you need help.

Notes:

Board of Registered Nursing (Provider #13620)
For nurses most states that require ce/ceus accept the CA approval as equivalent for their state. Please check with your state licensing board for reciprocity! Nursing hours count as 1.2 times the number of hours cited; so a 10 ce course is equivalent to 12 nursing hours. Let us know when you submit your post-test if you need a BRN certificate by checking the appropriate box. California nurses may take ALL of their required continuing education at www.psychceu.com!

Sandplay courses taught by teaching members of the International Society for Sandplay Therapy, may be accepted as coursework hours by
Sandplay Therapists of America and
The International Society for Sandplay Therapy

National Board for Certified Counselors is accepted in 39 states.

California Board of Registered Nursing oversees nursing ces in California; please check your state for reciprocity.

www.psychceu.com is approved by the Association for Play Therapy to offer continuing education specific to play therapy. Our provider number is 02-117. www.psychceu.com maintains responsibility for the program.
The Association for Play Therapy accepts many of our courses for non-contact training hours, which can be used:
a) To become a Registered Play Therapist
A maximum of 30 of the 150 clock hours of instruction in Play
Therapy may be earned via non-contact training. All hours must be granted by an APT approved CE Provider
II. Continuing Education
Once registered, play therapists must complete not less than 36 hours of continuing education every three (3) years to maintain their registration, at least 18 of which must be play therapy specific and granted by APT approved CE providers. Also, not more than 18 of the 36 hours may be earned via non-contact learning but not more than nine (9) of these 18 non-contact hours may be play therapy specific. In addition, 4 hours of supervisor training must be completed/documented within 6 years (or two CE cycles) for those approved prior to 11/1/2000.

7) The Texas Board of Social Work Examiners accepts www.psychceu.com's courses for continuing education.

8) The CA Board of Vocational Nursing and Psychiatric Technicians acknowledges www.psychceu.com as approved providers on Continuing Education in the following response to our query:

Yes, if you are a Board-approved provider with the California Board of Registered Nursing (BRN), your continuing education courses can be used by licensed vocational nurses and psychiatric technicians to meet their continuing education requirements for license renewal. You may use your BRN continuing education provider number on their course completion
certificates.
Section 2540.2(b) of the Vocational Nursing Rules and Regulations states:
"Continuing education courses approved by nursing licensing agencies of this or of other states, or nursing organizations of other states, or courses considered comparable by the Board will be accepted.
Section 2592.2(b) of the Psychiatric Technician Rules and Regulations also states:
"Continuing education courses approved by psychiatric technician or nursing licensing agencies of this or of other states, or psychiatric technician or nursing organizations of this or other states, or courses considered comparable by the Board will be accepted.
Should you have further questions, please do not hesitate to contact the Board again.
JEANNE M. TEMPLEMAN, MSW, RN,CS, CNS
Nursing Education Consultant
Board of Vocational Nursing and Psychiatric Technicians
2535 Capital Oaks Drive, Suite 205
Sacramento, CA 95833

Q. How do I know if a course meets my State's requirements?
A. ALL of our courses are accepted by the BBS, BRN, NAADAC, NBCC, FL, TX and TX SBEPC!
We recommend that you check with your State Board of Licensing regarding the number of online and independent ces that are allowed and the reciprocity with the Boards that have approved us. Please go to our page of continuing education links if you have questions about your state or licensing board.

Q. What is the difference between CEUs, CEs, Contact Hours, non-contact training hours, etc.?
A. This is confusing! At times being a continuing education provider seems like swimming in alphabet soup! Each group seems to have its own terminology, one hour of continuing education for the
APA = ce
BBS = ceu
BRN = contact hour
APT = non-contact training hour

Q. What is the difference between online and self study?
A. This also is confusing! The CA BBS states that self-study courses are those in which you received the materials as hard copy or as a text, and took the test with no online component. All of our courses are designated as online because they have interactive online tests.  As long as you complete your test online it  will now be counted the same as a 'face-to-face' course, so you may take all 36 CA BBS required units at www.psychceu.com, even those with texts required. Please check with your state and licensing board to see what applies to you!

Q. What is the difference between online courses and courses which require texts?
A. Online courses are available online for immediate download; you may download and print one copy of the material for your personal use.  They often have an optional text or hard copy which may be purchased.

Courses that require texts have post-tests based upon reading the text; you will see this statement regarding these courses:

Q. Is all of the material needed to answer the test correctly included in the one download, how much time is required generally to complete the course. Can one retake the exam if need be...does that happen much?

A. Yes, all of the material needed to pass the test is available in one download, although many will find the links important reading as well. The 6 unit class is expected to take about 6 hours, although, with self-study, some people will go through the material very quickly, and others more slowly, so it is impossible to predict how long it will take any individual to complete the course.
You get two chances to pass the exam, with immediate feedback given. There is a $20 Retake fee for two additional attempts to pass the course.

Q. Can you tell me if there is a time limit on taking the test? How soon do you know the results of the test? What do you do if you don't pass?
A. There is no time limit on taking the test, but the secure line will log you out after 60 minutes, so we suggest that you print out the post-test before reading the course material, and answer it as you go along. You will have two chances to take the test, with immediate feedback given after each attempt.
You will find out the results immediately, and be able to print out your certificate right then!
Contact us, if for some reason you don't pass the course, and we will work with you to help you get through it successfully.

Q. How do I contact you?
A. Either e-mail us or connect directly through our link. We also can be reached at our toll-free number 1-888-777-3773.

Q. What is your return policy?
A. All of our courses are 100% guaranteed! If you purchase a course and don't like it, let us know before you have passed the course and generated a certificate. We will then refund the purchase price. We can only offer to credit your credit card back within 60 days of a purchase, according to our credit card authorizer. After 60 days, you will receive a credit toward taking a future class.

Q. Can I trust you?
A. We hope so!!   www.psychceu.com has been is business for years, and count ourselves as the first company to offer online and self-study courses. We started with our first course, Sandplay, The Sacred Healing, back when the CA BBS decreed that licensed therapists needed continuing education. We have sufficient resources to support both direct and indirect program costs, including operational and nonoperational expenses as well as current and expected financial liabilities

Q. How do you choose your faculty?
A. We actively seek out experts in the field to teach our courses, i.e. Jungian courses are written by Jungian analysts; sandplay therapy courses are by teaching members of the International Society for Sandplay Therapy, psychopharmacology courses by a professor of clinical psychology, specializing in psychopharmacology, etc. In our self-study courses, selection criteria includes that the course material is clear, clinically relevant, accurate, ethical and well written.
We also work with the planning committee, our professional consultants, and professional organizations for suggestions for faculty, authors, publications and topics that would be clinically relevant for post-doctoral level psychologists and postgraduate professionals within the fields of psychology, social work, nursing and education.

Q. How do you handle ethical content in your courses?
A. We do adhere to the American Psychological Association's Ethical Principles of Psychologists. Our courses are carefully screened by the Planning Committee to adhere to APA standards. We also require authors who compose Internet courses specifically for us follow APA ethical standards.

Many of our courses contain case material, and may use the methods of qualitative research and analysis, in-depth interviews and ethnographic studies. The psychotherapeutic techniques depicted include play therapy, sandplay therapy, dream analysis, drawing analysis, client and therapist self-report, etc. The materials presented may be considered non-traditional and may be controversial, and may not have widespread endorsement within the profession. www.psychceu.com maintains responsibility for the program.

Q. How do you ensure that these facilities are private enough to safeguard the confidentiality of case materials or work samples being presented?
A. As we are concerned about access to psychologically sensitive material on the Internet, all courses have a password protection mechanism, requiring a login user name and a password, which is assigned when the course is ordered.
In course material, all identifying material is changed to protect confidentiality. If answers to post-test questions require discussion of clinical material, we remind the student taking the course to change identifying material. In addition, post-test questions are carefully constructed to allow discussion of therapeutic themes, or countertransference material, rather than clinical vignettes presented by the student.

Q. What is your Grievance Procedure?
A.

www.psychceu.com is fully committed to conducting all activities in strict conformance with the American Psychological Association's Ethical Principles of Psychologists. www.psychceu.com will comply with all legal and ethical responsibilities to be non-discriminatory in promotional activities, program content and in the treatment of program participants. The monitoring and assessment of compliance with these standards will be the responsibility of the Program Committee in consultation with our Psychologist consultants and the President of www.psychceu.com While www.psychceu.com goes to great lengths to assure fair treatment for all participants and attempts to anticipate problems, there will be occasional issues which come to the attention of the staff which require intervention and/or action on the part of the staff or an officer of www.psychceu.com. This procedural description serves as a guideline for handling such grievances. When a participant, either orally or in written format, files a grievance and expects action on the complaint, the following actions will be taken: 1. If the grievance concerns an author, the content presented by the author, or the style of presentation, the individual filing the grievance will be asked to put his/her comments in written format, or to call or e-mail the president. The president will then pass on the comments to the author, assuring the confidentiality of the grieved individual. 2. If the grievance concerns a course offering, its content, level of presentation, or the post-test, the president or administrator will offer a full refund, as all of www.psychceu.com’s courses are 100% guaranteed. If the student purchases a course and doesn’t like it, prior to the receipt of the certificate or letter of completion, he or she may return the materials in their original condition. www.psychceu.com will then refund the purchase price, less postage and handling. 3. If the material in any course is not satisfactory for any reason, (including evoking too much personal discomfort or stress to complete the course), please remember that are courses are 100% guaranteed. If you purchase a course and do not like it, for any reason, return the materials to us in their original condition, prior to the issuance of a Certificate of Completion, we will refund the purchase price, less postage and handling. We then issue a credit to your account. If you ordered online materials only, we will credit you the same day. 4. We can only offer credit within sixty days of a purchase, according to our credit card authorizer. After sixty days, we will offer you a credit toward another course. 5. If the grievance concerns a speaker, the content presented by the speaker, or the style of presentation, the individual filing the grievance will be asked to put his/her comments in written format. The CE Chair will then pass on the comments to the speaker, assuring the confidentiality of the grieved individual. 6. If the grievance concerns a workshop offering, its content, level of presentation, or the facilities in which the workshop was offered, the convention chair will mediate and will be the final arbitrator. If the participant requests action, the convention chair will: a. attempt to move the participant to another workshop or b. provide a credit for a subsequent year's workshop or c. provide a partial or full refund of the workshop fee. Actions 6b and 6c will require a written note, documenting the grievance, for record keeping purposes. The note need not be signed by the grieved individual. You may call us at 800-777-3773 or email us at info@psychceu.com

Q. How do accommodate for people with disabilities in  your courses?
A. Our Internet courses are often written in large font, for easier reading (and those of us with 'old eyes!') We strive to have written material, or transcripts, available, should there be difficulty hearing a video. All of our online courses can be purchased in an optional ‘hard copy’ in the event that there are difficulties taking a course from the computer. The lack of a time frame for course completion is helpful to those with learning differences. We also use the “person with…” terminology in our online courses, as advocacy for those with disabilities. (An example of this is when we talk about a “person with a disability, rather than a ‘disabled person’, as we believe the language with which we communicate can be as vital as the content of what we communicate!) While we currently only offer courses in English, we have worked with students whose primary language is not English, to assist them in understanding the material as needed.

Please go to the Continuing Education page of the CA BBS for general information regarding continuing education requirements. In California, if you are renewing an initial license, 18 hours of CE are required and 36 hours will be required for all subsequent renewals. All other renewals are required to have 36 hours of CE to renew.

BBS Required Courses in California MANDATORY COURSES 1. Spousal or Partner Abuse Effective January 1, 2004 all licensees will be required to complete a one-time course in spousal or partner abuse assessment, detection, and intervention strategies including community resources, cultural factors, and same gender abuse dynamics. There is no hour length specified for this requirement. The Board may accept evidence of completion of an equivalent course or courses taken prior to January 1, 2004 or may accept prior teaching or practice experience in order to fulfill the continuing education requirement. 2. Law and Ethics Any person renewing their license on or after January 1, 2004 is required to have completed no less than six hours of continuing education in the subject of Law and Ethics for this and each subsequent renewal. The six hours shall be considered part of the 36 hour CE requirement. 3. Aging and Long Term Care Those persons who began graduate study prior to January 1, 2004 must complete a 3-hour continuing education course in aging and long term care. The course could include, but is not limited to, the biological, social, and psychological aspects of aging. The Board may accept evidence of completion of an equivalent course or courses taken prior to January 1, 2005 or may accept prior teaching or practice experience in order to fulfill the continuing education requirement. 4. HIV/AIDS One of the mandatory CE courses is HIV/AIDS. This is a one time requirement due with your first renewal. The HIV/AIDS course must be at least seven hours in length and cover the characteristics and method of assessment and treatment of people living with HIV and AIDS. Exception: If you have taken HIV/AIDS courses in the past, or if you have equivalent teaching or practice experience, you do not need to retake the HIV/AIDS courses. Previous coursework or experience cannot be credited towards your CE hours. http://www.bbs.ca.gov/ Please check this link often, as the requirements do change!

Online Courses

This amendment to Section 1887 of Article 8, Division 18 of Title 16, of the California Code of Regulations allows licensees the convenience of obtaining all 36 hours of required continuing education through interactive, electronic means and to allow continuing education providers the opportunity to offer all trainings from another location by way of audiovisual means.

Self-Study Regulations

WHAT IS A SELF-STUDY COURSE?
A self-study course is a course offered by an approved provider that requires the use of a text or book, and invloves a post-test.

HOW MANY HOURS CAN I GAIN THROUGH SELF-STUDY COURSES?
You can accrue up to one-third of your CE hours through self-study.

California Board of Registered Nursing

We are approved by the CA Board of Registered Nursing as Provider#13620.
psychceu.com
1001 Bridgeway #620
Sausalito CA 94965

To figure out the number of contact hours, multiply the number of units by 1.2. Therefore, a 6 ceu course is equal to 7.2 contact hours; a 10 ceu course equals 12 contact hours, etc.

Each course has a box at the end of the post-test to check if you need a BRN certificate.

License Renewal Information may be found online at:
http://www.rn.ca.gov/

Independent or Home Study Courses
Approved providers may offer Independent or home study courses. There is no limit to the number of contact hours that can be completed through independent or home study courses. It is recommended that a description of the methodology used to grant contact hours for these courses be developed and kept on file by the CEP so that questions/complaints raised by those taking the course can be addressed by the Board.

a)To become a Registered Play Therapist
A maximum of 30 of the 150 clock hours of instruction in Play
Therapy may be earned via non-contact training. All hours must be granted by an APT approved CE Provider
II. Continuing Education
Once registered, play therapists must complete not less than 36 hours of continuing education every three (3) years to maintain their registration, at least 18 of which must be play therapy specific and granted by APT approved CE providers. Also, not more than 18 of the 36 hours may be earned via non-contact learning but not more than nine (9) of these 18 non-contact hours may be play therapy specific. In addition, 4 hours of supervisor training must be completed/documented within 6 years (or two CE cycles) for those approved prior to 11/1/2000.

 

The following organizations will be your best resource for determining whether the Continuing Education units from www.psychceu.com qualify in your state.   Please use the following links for more information regarding your state and license.  You may also contact your Board directly as regulations regarding approved Boards and self study  are often being redefined.

                                                Addiction Counselors

Recredentialing Criteria- Continuing Education
NAADAC , The National Association of Alcohol and Drug Abuse Counselors  is the largest national organization for addiction counseling professional.  This site lists recertification requirements for National Certified Addiction Counselor (NCAC) and Master Addiction Counselor (MAC).

                                                Marriage and Family Therapists

Board of Behavioral Sciences
This site is a essential resource for MFTs and LCSWs in California.  Information regarding licensure, ethics and continuing education .

 Licensing & Certification
 Listing of  titles and addresses of state boards regulating marriage and family therapists is available at the website of the American Association for Marriage and Family Therapy.

                                                Nurses
State Boards of Nursing
A directory of resources, state boards and contact information for nurses.

                                               Professional Counselors

American Counseling Association
A national organization and resource for professional counselors.

 State Licensing and Credentialing
Directory of individual state boards to contact  for the certification and recertification requirements of professional counselors.

The National Board of Certified Counselors (NBCC)
The NBCC certification is accepted for a variety of licenses including the Licensed Professional Counselor (LPC), Licensed  Professional Clinical Counselor (LPCC), and Licensed Marriage and Family Therapist( LMFT) and Licensed Social Workers in many states. A valuable nonprofit independent certification agency.

                                               Psychologists

The California Board of Psychology may be found at: http://www.psychboard.ca.gov/

 

 

Questions and Answers from the California Board of Psychology What is continuing education? Continuing education means the variety of forms of learning experiences, including, but not limited to, lectures, conferences, seminars, workshops, grand rounds, video conferencing, and distant learning technologies. "Distance learning" means the variety of forms of organized and directed learning experiences that occur when the instructor and the student are not in direct visual or auditory contact. These include, but are not limited to, courses delivered via the Internet, CD-ROM, satellite downlink, correspondence and home study. Up to eight hours of continuing education during each renewal cycle can be accrued through distance learning technologies. Distance learning courses must meet all standards of an approved continuing education course. How much continuing education must be completed? All licensed psychologists must have completed at least 36 hours of acceptable continuing education each time they renew their license. Do I have to take any specific courses to meet the board's continuing education requirements? Pursuant to section 1397.61(c) of the California Code of Regulations, any person renewing his or her license on or after January 1, 2000 shall provide written evidence to the board of completion of a continuing education course of no less than four hours in length in the subject of laws and ethics for each license renewal cycle. Additionally, pursuant to SB 564, Chapter 481, Statutes of 2002, any person applying for renewal who began graduate study prior to January 1, 2004, is required to take a continuing education course in spousal or partner abuse assessment, detection, and intervention strategies during his or her first renewal period after January 1, 2004 and shall provide written evidence to the board of completion of a course in spousal or partner abuse assessment, detection, and intervention strategies. Equivalent courses taken prior to this date or equivalent teaching of practice experience may be submitted and accepted by the board of this requirement. (Source:http://www.psychboard.ca.gov/)

 

                                         Psychiatrists

State Licensing Boards for Psychiatrists and Physicians
State Medical Licensing Boards and their contact information from the Federation of State Medical Boards of the United States.

                                       Social Workers

The National Association of Social Workers (NASW)
Located in Washington, D.C., the NASW has over 155,000 members and provides valuable national information, as well as its own certification process.

Social Work State Licensing Boards
Directory for social work state boards of registration.
 

Q. What are the 'Terms of Use' and copyright policy on your site?
A. GENERAL
Your use of the www.psychceu.com (the "Service" or the "Website(s)") is conditional upon your acceptance of the terms and conditions contained in this Agreement. www.psychceu.com reserves the right, in its discretion, to change or modify all or any part of this Agreement at any time. Your continued use of the Service constitutes your binding acceptance of this Agreement, including any changes or modifications made by www.psychceu.com as permitted above.
B. USE OF CONTENT
You acknowledge that the Service may contain information services, information, interactive forums, software, photographs, audio and video clips, graphics and other content (collectively, "www.psychceu.com Content") that is protected by copyright, trademark or other proprietary rights of www.psychceu.com In addition, the Service may contain information, online courses and other content provided by third parties ("Third Party Content", together with "www.psychceu.com Content", the "Content") that is protected by copyright, trademark or other proprietary rights of such parties. All Content on the Service is copyrighted as a collective work of www.psychceu.com pursuant to applicable copyright law. You agree to comply with any additional copyright notices, information, or restrictions contained in any Content available on or accessed through the Service. Except as expressly permitted by the copyright laws, no copying, storage, redistribution or publication of the Content is permitted without the express permission of www.psychceu.com
C. WWW.PSYCHCEU.COM MONEY-BACK GUARANTEE
While it is your responsibility to check with your state licensing board to ascertain if a course meets its standards, we understand that these standards do sometimes change in the time interval between purchasing and completing a course. If for any reason your state does not accept the course(s), www.psychceu.com will refund your payment upon receiving your written notice and a copy of the state board rejection letter for the CE credits you received from www.psychceu.com In addition, if you are not completely satisfied, we will refund the purchase price (excluding shipping and handing) prior to a certificate being issued. We can only offer credit within sixty days of a purchase, according to our credit card authorizer.
D. WEB LINKS
This site contains web links to other sites. www.psychceu.com is not responsible for the privacy practices or the content of linked websites.
E. WARRANTIES
(1) www.psychceu.com does not warrant that the Service will be uninterrupted or error-free; nor does www.psychceu.com make any warranty as to the results to be obtained from use of the Service or the content. The Service and the content are distributed on an "as is, as available" basis. www.psychceu.com makes no warranties of any kind, either express or implied, with respect to the Service, any content or any products or services sold through the service. (2) www.psychceu.com shall not be liable for any direct, indirect, incidental, special or consequential damages arising out of the use of or inability to use the Service.
F. DISCLAIMER
The materials contained in the online courses are not intended as a representation or warranty on the part of www.psychceu.com or any other person/organization named herein. The materials are for general information only. They are not a substitute for competent professional advice. Anyone making use of the information set forth herein does so at their own risk and assumes any and all resulting liability arising there from.
G. INDEMNITY
You agree to hold harmless and indemnify www.psychceu.com and its officers, directors, owners, agents, Content providers, affiliates and licensors (collectively, the "www.psychceu.com Parties") against all claims, losses, court fees, and attorney fees arising out of the services provided under this Agreement.
H. MISCELLANEOUS
The content of these continuing education courses has been provided by www.psychceu.com and has been authored by licensed professionals. All recommendations or suggestions for the use of drugs, devices, or techniques reflect the opinion of the author. www.psychceu.com assumes no responsibility or liability as the result of inaccurate information contained in any courses.

While an acceptable Continuing Education Program Provider has approved these courses, it is the responsibility of each licensee to keep informed of the current rules and regulations of his/her respective licensing board. Please contact your state licensing board for information on licensure, continuing education requirements and requirements for acceptable continuing education courses, programs and sponsors. You must keep a copy of the CE certificate provided at the end of each course. This is your proof that you completed the necessary requirements to receive credit for the course.

Q. Where do I start?
A. Just go back to the home page, at

www.psychceu.com

 

click on the title that interests you, and you will be taken to a page that tells you more about that course.

 

home | faq | registered students log-in | join our mailing list | e-mail us | to order

888-777-3773

© 2024. www.psychceu.com. all rights reserved

Neon sign courtesy of http://www.neoncity.co.uk